James Taylor & Son
Classic Comfort Derby
Plain 5 hole Classic Comfort Derby in high quality box calf leather. Goodyear Welted leather soles and a fully removable 3 mm footbed that can be replaced with your custom orthotics.
Returns, Exchanges and Refunds
If you are not satisfied with your purchase for any reason you have 28 days in which to return the item to us for an exchange or refund (less outward postage). We will send exchange shoes at no additional charge.
Any shoes returned for an exchange or refund must be unworn and undamaged and returned in their original, undamaged packaging. We recommend you try on the shoes on a carpeted surface to avoid any damage to the soles.
To return your shoes simply fill in the returns form that was sent with the order, enclose it with the parcel and send it back to us.
Please note that custom orthotics are bespoke items and are returnable only for adjustment.
UK orders are normally despatched within 1 working day of order (subject to stock levels) and normally arrive within 1 working day of despatch. If your order is urgent please call us and check availability before ordering.
Overseas deliveries are normally 3-6 days from date of despatch.