James Taylor & Son employs the most advanced and thorough fitting process of any shoemaker for our classic bespoke shoes.   We use a unique combination of technology and craftsmanship to make certain that your bespoke footwear will be exactly right for your feet, both in terms of its fit and style.

Most of our bespoke shoe customers visit our shop in Marylebone, London for their initial assessment and subsequent fittings. We also have a national network of fitting centres where we can meet you for fittings and, by arrangement, your first assessment and scan using our mobile 3D foot scanning system.

If you are completely unable to travel we are also happy to offer you a home visit or our new Online Ordering and Fitting Service.


Assessing your foot

The first step is to ensure that we fully understand your foot condition and what you want from your shoes.  It may be that you have entirely normal feet and simply want a fine pair of bespoke shoes or boots.  Alternatively, you may suffer from one of a range of foot problems that require a proper assessment. Here at James Taylor & Son we have orthopaedic footwear specialists with many years of experience in dealing with all kinds of orthopaedic and medical foot problems.  We also work with other specialists, including your own clinician, to ensure we have a full understanding of your needs.

Choosing a style

We have a wide range of shoe and boot styles that you can see in our shop, and we will advise you on which of those would be most suitable for your feet. We have a range of men’s styles and ladies' styles that we display in our shop in Marylebone. We can also make shoes and boots to any design, based on samples, photographs or your own drawings and ideas. And, of course, we can make your footwear in any colours and materials you wish.

Our unique shoemaking process

Our bespoke shoemaking service begins with a full 3D scan of your feet, using the most advance foot scanning device in the world.  It captures a precise digital cast of your feet, and allows our last maker to design an elegant and correctly fitting pair of bespoke shoes lasts that are unique to you as a customer.

We test that first stage using a transparent (and recyclable) plastic shoe so that we can actually see your feet "inside" the lasts.  We then make any minor modifications to your lasts before designing your upper patterns according to the style you have chosen.  Again, this design is fully tested using either a leather "mock-up" shoe or a further transparent one with your shoe design illustrated in detail.

As soon as both you and the maker are fully satisfied with the fit and style, we proceed to make the actual shoes using the leathers you have chosen.  These are typically made to a classic West End "try-on" where a temporary sole and heel is added to check the final fit.  Then the real soles and heels are attached, the shoes are checked and polished, and they are ready for collection.

Our guarantee to you

We guarantee that our work will meet the highest possible standards of fit and design.  Our bespoke shoemaking service ensures that you will have many opportunities to check and modify our designs as we develop them, so you can be completely confident that the end result will be exactly what you want.  This continues after the finished shoes are made to ensure that the fit is successful in the long term, including any minor modifications that you may require once they are worn in.

If you would like to find out more about we can help you and your feet, please email us or call 0207 935 4149.